1. Purpose of data processing

We collect and process personal data exclusively for specific purposes. Your data is processed for the following objectives:

• Service Delivery: To provide the services you requested and to execute the agreement with you.
• Information Provision: To inform you about changes to our services or to respond to inquiries you make via email or telephone.
• Relationship Management: To contact you if necessary to carry out our services.

2. Personal data we process

When you contact us directly, we process the information you provide to us. This typically includes:

• Name: Used for personal addressing and identification.
• Email Address: Necessary to respond to your inquiry or request in writing.
• Phone Number: Used for direct consultation regarding your request if desired.
• Other Information: Any data you actively provide within your correspondence.

3. Legal basis

The processing of this data takes place based on the performance of a contract or based on a legitimate interest (responding to your contact request).

4. Cookies and anonymized data

Our website uses cookies to improve the user experience. We maintain a 'privacy by default' policy:

• Anonymized Analysis: We only collect anonymized data about website usage. This data cannot be traced back to individuals.
• No Tracking: Since we do not use marketing cookies that track your browsing behavior, your privacy is fully protected.

5. Retention period and Security

We do not store your data longer than strictly necessary. We have implemented appropriate technical measures to protect your personal data against loss or unlawful processing.

6. Your rights

You have the right to access, correct, or delete your personal data. You can send a request to info@pumaconnect.nl.